Turn Email & SMS Into Your Most Profitable Retention Channel
Turn Email & SMS Into Your Most Profitable Retention Channel
We help 7 & 8 figure ecommerce brands build fully-managed retention systems that maximize LTV, drive consistent revenue, and reduce reliance on paid ads. Without adding internal workload.
We help 7 & 8 figure ecommerce brands build fully-managed retention systems that maximize LTV, drive consistent revenue, and reduce reliance on paid ads. Without adding internal workload.
Book Your Free Retention Audit
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Free Retention Audit
Fully Done-For-You Execution
Built for LTV & Profit
Ongoing A/B Testing & Optimization
What Makes Our Retention System Different
What Makes Our Retention System Different
Not Just Emails.
A Revenue System.
We build full retention engines mapped to your customer journey, AOV, and LTV goals. Not just flows and campaigns.
Fully Done-For-You.
Nothing Generic.
From strategy and creative to testing and reporting, everything is custom-built for your brand. No recycled templates or shortcuts.
Weekly Optimization.
Revenue-Focused.
We run consistent tests and improvements each week. You get clear visibility into what drives profit, not just vanity metrics.
Fewer Clients. Deeper Focus.
We work with a select number of brands so we can move fast, stay hands-on, and build systems that actually scale.
"Working with Alex Jones at Sales Surge Email Marketing has been a game-changer for UnderX. His expertise in utilizing Klaviyo has significantly boosted our brand's awareness and engagement. Alex's strategic approach to email marketing has helped us connect with our customers in a more personalized and effective way, resulting in increased conversions and customer loyalty. His dedication and deep understanding of our business needs truly set him apart. If you're looking to elevate your email marketing strategy, I highly recommend Alex and his team at Sales Surge Email Marketing!"
"Working with Alex Jones at Sales Surge Email Marketing has been a game-changer for UnderX. His expertise in utilizing Klaviyo has significantly boosted our brand's awareness and engagement. Alex's strategic approach to email marketing has helped us connect with our customers in a more personalized and effective way, resulting in increased conversions and customer loyalty. His dedication and deep understanding of our business needs truly set him apart. If you're looking to elevate your email marketing strategy, I highly recommend Alex and his team at Sales Surge Email Marketing!"
"Working with Alex Jones at Sales Surge Email Marketing has been a game-changer for UnderX. His expertise in utilizing Klaviyo has significantly boosted our brand's awareness and engagement. Alex's strategic approach to email marketing has helped us connect with our customers in a more personalized and effective way, resulting in increased conversions and customer loyalty. His dedication and deep understanding of our business needs truly set him apart. If you're looking to elevate your email marketing strategy, I highly recommend Alex and his team at Sales Surge Email Marketing!"
— Wayne Springate, CEO of UnderX
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We’ve been working with Alex for about 6 months now and he has totally transformed our emails! Not only does our own Team now really enjoy receiving the emails (lol), our customer open rate has increased from 37% to 53.1%. Our email pop-up sign up has gone from 2.9% to an average of 10% conversion rate. Our email flows which were previously ranked as poor by Klaviyo are now dramatically improved. Alex is creative, committed to making a difference and really cares. Plus he’s a really nice guy – a bonus!
We’ve been working with Alex for about 6 months now and he has totally transformed our emails! Not only does our own Team now really enjoy receiving the emails (lol), our customer open rate has increased from 37% to 53.1%. Our email pop-up sign up has gone from 2.9% to an average of 10% conversion rate. Our email flows which were previously ranked as poor by Klaviyo are now dramatically improved. Alex is creative, committed to making a difference and really cares. Plus he’s a really nice guy – a bonus!
We’ve been working with Alex for about 6 months now and he has totally transformed our emails! Not only does our own Team now really enjoy receiving the emails (lol), our customer open rate has increased from 37% to 53.1%. Our email pop-up sign up has gone from 2.9% to an average of 10% conversion rate. Our email flows which were previously ranked as poor by Klaviyo are now dramatically improved. Alex is creative, committed to making a difference and really cares. Plus he’s a really nice guy – a bonus!
— Rochel Roland, Founder of Joyful Bath Co.
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Your 3-Step Process To Success
Your 3-Step
Process To Success
1. Retention Audit Call
1. Retention Audit Call
1. Retention Audit Call
We assess your current email & SMS setup and identify the biggest profit levers we can unlock.
We assess your current email & SMS setup and identify the biggest profit levers we can unlock.
We assess your current email & SMS setup and identify the biggest profit levers we can unlock.
2. Strategic Audit & Proposal
2. Strategic Audit & Proposal
2. Strategic Audit & Proposal
You get a clear breakdown of what we’d build, how it works, and projected outcomes based on your LTV goals.
You get a clear breakdown of what we’d build, how it works, and projected outcomes based on your LTV goals.
You get a clear breakdown of what we’d build, how it works, and projected outcomes based on your LTV goals.
3. Onboarding & Execution
3. Onboarding & Execution
3. Onboarding & Execution
We handle everything. Strategy, creative, A/B testing, and reporting. You approve the direction, we do the rest.
We handle everything. Strategy, creative, A/B testing, and reporting. You approve the direction, we do the rest.
We handle everything. Strategy, creative, A/B testing, and reporting. You approve the direction, we do the rest.
The Process
What's Included
What's Included
01
01
Complete Klaviyo Ownership
Complete Klaviyo Ownership
Complete Klaviyo Ownership
We manage everything inside your Klaviyo account, including strategy, segmentation, flows, deliverability, and performance. You stay out of the weeds and focused on growth.
We manage everything inside your Klaviyo account, including strategy, segmentation, flows, deliverability, and performance. You stay out of the weeds and focused on growth.
High-Converting List Growth
High-Converting List Growth
High-Converting List Growth
We design and test pop-ups and forms that consistently convert 10 to 14 percent of your traffic into qualified, purchase-ready subscribers.
02
02
03
03
Strategic Campaigns That Drive Sales
Strategic Campaigns That Drive Sales
Strategic Campaigns That Drive Sales
We send 3–4 targeted campaigns per week that balance value and conversion, designed to generate consistent revenue without fatiguing your list.
We send 3–4 targeted campaigns per week that balance value and conversion, designed to generate consistent revenue without fatiguing your list.
Automated Flows That Maximize LTV
Automated Flows That Maximize LTV
Automated Flows That Maximize LTV
From Welcome to Winback, we build a full ecosystem of revenue-driving flows tailored to your customer journey and optimized for retention.
From Welcome to Winback, we build a full ecosystem of revenue-driving flows tailored to your customer journey and optimized for retention.
04
04
05
05
Relentless A/B Testing & Optimization
Relentless A/B Testing & Optimization
Relentless A/B Testing & Optimization
Every week, we test subject lines, send times, segmentation, offers, and creative. No guesswork, just constant performance gains.
Every week, we test subject lines, send times, segmentation, offers, and creative. No guesswork, just constant performance gains.
Revenue-Focused Reporting
Revenue-Focused Reporting
Revenue-Focused Reporting
You’ll receive weekly updates and monthly reviews showing exactly what’s working, what we’re testing next, and how it ties back to your bottom line.
You’ll receive weekly updates and monthly reviews showing exactly what’s working, what we’re testing next, and how it ties back to your bottom line.
06
06
Book Your Free Retention Audit
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Ready to get the most out of your email list?
Your 3-Step
Process To Success
Let's talk and see if we are a good fit to work together!
Let's talk and see if we are a good fit to work together!